Our Reviews

Extremely timely and professional service.

Service was professionally performed as usual at this dealership. I trust John Posey advice regarding service needs for my vehicle. He keeps it in great operating condition.

Friendly

I had a thermostat for the engine water replaced on a 2015 Chevrolet Tahoe. The cost was $1,295.55. While I agreed to have this work done at this price, I want to that in my opinion the price was extremely, extremely expensive for the work that was done. To buy the part in an auto parts store is around $75 to $100. In an on-line video, the total time for this same part to be replaced was 23 minutes. I know that the dealer looked at other items while the Tahoe was in, but the bottom line is that the price quoted, for which i agreed to accept, was excessive. I have purchased (2) Tahoes from this dealer and will look at other dealers for my next Tahoe.

Advisor, after a full week let my truck sit without forward progress, because he “didn’t have approval to order parts”. I spent the first three weeks of truck ownership having driven my truck one day, followed by it sitting in the shop getting fixes which should have been handled prior to sale. I’m actively waiting for it to still be finished for a second time, but have yet to be contacted as promised by the dealership to take my truck I. To finish repairs, that after three weeks, they still didn’t complete, after telling me they did.

On October 7, 2025, at 0900, I arrived for my maintenance appointment. Mario Perez was my customer service representative on this date. He did an excellent job of getting my concern with the right front passenger tire checked out, the tire rotation, and tire, oil, safety checks, and filters were all checked. It was good to receive the video as Derek checked the tire for any trouble. No trouble with the tire could be found and I was thankful to hear this news.

It was good

was in early and out early! Works great for me!

I have worked with Ken for 10 years as my salesman at Cable Dahmer. Ken does and excellent job at taking care of my request and getting the deal done. I am a long term customer and I am always satisfied with the service I receive.

I'm thankful to Charles for his patience while I navigated through the buying process on my own.

Boone was amazing to work with. Kept me informed and was ver timely.

East, great communication, liked the video from the technician

Pleasent, all employees were friendly.

Thanks

Brought my vehicle in to be inspected,to get a recall part fixed and windows tent add all went well and the staff and crew were awesome just let them know to check for tools and tape they might use they left them in my car twice now lol, but they're doing great!

Everything went well.

Quick and easy experience has a loaner waiting when I dropped my truck off.

Very friendly answered all our questions never felt pressured to buy anything

My experience was pleasant from start to finish. I originally came in to look at a used car but it wasn’t available at the dealership. Sammy was kind enough to let me know right away and took the time to show me other options — including newer models within the same price range. I ended up trading in my Acura MDX for a 2025 Chevy Traverse, and I absolutely love it. Sammy was helpful every step of the way and made the entire process smooth and stress-free.

Service was fast.

Courteous and responsive to questions.

Everything was done and I got my car back by four as requested.

The salesmen Gonzalo was great. Could work on communication but otherwise satisfied

Cody did an excellent job

BOONE, did a superb job, she is very good at assisting the customer, she took a couple of minutes to help with my chevy ap, thank you!!

It was my second time purchasing a car from this dealership it was a great experience both times and would recommend to anyone going there and giving it a try

Felt like Cody should have did more digging before charging me when I pay for the package for oil changes.

Always good results

John P. Always takes great care of our needs.

Everything went smooth and my car was repaired as requested

Zach West went above and beyond to help when I came in. Very nice and professional with a great sense of humor. He explained everything in detail and just really took the time to do it. He made sure I understood each item and the price. He gave me insight on what's best to fix first on my car and etc. I truly enjoyed him being my service advisor. When I come back sign me up with him going forward!! ZACHHHHHHHH YOU ROCK!!!! THANKS FOR EVERYTHING ~MARSHELL RICHARDSON~

Great communication

Brought in my 2023 Traverse for oil change and check-up. Had a couple of questions and/or concerns, everything was answered.

Poor communication. I told them my front collision light was coming on and states that it's not detected. I told them this information during the scheduling process. That information never got to the advisor. When I got there, they told me they did not have enough time to diagnose, therefore I had to leave my 2025 Tahoe. Yet they did not have a loaner. End result was they completed my oil and rotation, but I would have to travel 45 minutes again to leave the car for a proper diagnosis. No one apologized for the debacle. Frustrating they don't respect your time.

Super duper good

Amazing

They fixed my issue with my car.

Andrew was absolutely amazing to work with! He answered all my questions, always picked up the phone, and promptly returned my texts. He made me a great deal and has outstanding social skills—something that’s becoming rare these days. Andrew stayed with my husband and me until we fully understood all our vehicle options, showing incredible patience and care. He truly is the epitome of someone who cares deeply about his clients. I would gladly drive five and a half hours again just to buy from him! Rayshon in financing was just as wonderful to work with as Drew. He was funny, easygoing, and worked hard to get us the best APR possible. His knowledge and efficiency made the entire car-buying process smooth and stress-free. I also want to give a big shoutout to Big Mike, who helped us along the way as well. He was energetic and all about customer satisfaction. Thank you all for such a great experience!

Excellent customer service

I went in expecting to be there for at least a few hours, especially seeing how many other people were there, but I was in and out in 30mins. Ivan was very helpful with recommending some things to get done before winter and was upfront with the price of the service. I appreciate the efficiency of the crew!

It was a terrible experience for me. I would never purchase a vehicle from cable Dahmer again or send anyone for that matter especially for a used vehicle.

Buying a truck from Cable Dahmer was a great experience. Everyone from Reagan, the salesman, Tyson, the director, and Mike in financing were outstanding to work with.

I had a terrible experience with Cable Dahmer's Connect. Please get in touch with me for further details.

Had excellent relationship with Denzel Young and his attention to detail change my "looking" to a purchase.

After extreme frustration with another shop, Boone and James helped to solve a difficult situation. Much appreciated!!

Our salesman, Chris was awesome. Very customer focused, and took care of us.

Efficient

I have been coming here the last 3 years since I moved here. I’ve always had a good experience coming in for oil changes and have had good luck with warranty work as well. I’ve worked with John Posey and he’s always been great to deal with and friendly.

The actual physical service was fine - 5 stars. The associate who served me was fine. But to wait nearly 4 1/2 hours for service to be completed, when I had a scheduled appointment & yet waited while many other customers came & went during that period was not fine. Being "backed up" for that length of time didn't make any sense. I've been a customer for many years & I expect my scheduled appointments to be honored as they have been in the past.

Excellent

It took 9 days to diagnose and repair my 2022 Tahoe at your dealership. Everything is working properly so far.

Got me in as scheduled, took care of what I was scheduled for plus recall issue and oil change in less time than they expected. It was a very good experience.

Gonzo worked very hard to find exactly what i needed

Oil chnge and brake job. All good.

The team was not very communicative on the process of dropping vehicle off and telling me where to go. They were very vague and unhelpful. One of the service team even saw me sitting in my vehicle for 5 minutes before helping me. He was just wandering around

Good customer service with the Service Advisor Mario

They tried to blame the stripped lug nut on someone else, when they originally did it and they didn't have the proper lug nut that goes on my car and said they would replace it when I come back in with my next oil change in 3 months. It is unacceptable work and they need to do better.

Fast service

Service as completed in an efficient and timely manner.

The only complaint I had was partly my fault for not inquiring further. I was told they’d do the coolant and I assumed it meant checking and topping it off so I said okay. But it meant doing a flush and refill which cost over $200. I wish that I had asked for more information but it would have been better if the technician had been more explicit in the first place.

I was able to get right in before closing. From the representative on the phone to the young lady that was my service rep. Great customer service all the way around

The service on my Camaro recently was some of the best customer service I have had in a long time; updates and details were clear and concise.

professional

Great customer service

It was a good experience

Greeted me right away. Very friendly and helpful. Received a shuttle ride to work and a pick up at the end of my day.

John did a great job keeping me informed and ensured I got my car back same day!

Always thorough checking for maintenance issues. John Posey has been taking excellent care of me and my vehicles for years.

We were not intending to buy our new car in Kansas City, but we really were impressed with the whole dealership team. Gonzalo was our salesman and was exceptional. Very friendly and personable and enjoyable to talk with. We will highly recommend this dealership to our family and friends.

Kevin did a great job getting us into two new vehicles.

I got there early and they took my car right away. Very friendly, helpful, and knowledgeable about my vehicle.

Very good

N/A

Its been 2 weeks and still haven't received our title so we can pay our sales tax or the owners manual other than that we really like our new equinox and or salesman

Great customer service and very flexible with my availability.

All good

Chris and Rashan did a fantastic job.

Timely service and Boone caught a problem before it was an issue. Saved me huge headache

Paulo Pita was our salesman and let me tell you it was the best experience that we have ever had when purchasing a new vehicle. The dealership didn’t have exactly what we were looking for with a panoramic sunroof, Paulo worked his magic and found a brand new vehicle 1 day old that was perfect!! I would highly recommend Paulo Pita as a salesman to any of my friends or family! Stacy & Jerry

I like the way the service department gets you in and out and everyone is always so welcoming and polite.

I have done business with Cable Dahmer for many years I have purchased several cars and have had them handle all of my service. Always with prompt friendly service.

I had questions and concerns about a particular issue that completely got ignored about my car. But I have a appt at the dealership I usually go to!

Great Customer service!!! The free shuttle service is the icing on the cake, thank you!!!

John Possey did awesome answering my questions and made great recommendations for my new tires. Liked having the shuttle getting me to work and back to the dealership.

I was in and out in no time. I thought my service was reasonably priced.

Sammy and Jacob made the whole experience painless. Very professional and easy to work with.

Very easy experience

Good

it went ok

All good

Very nice service dept

Excellent communication.

John is the man. thank you

Ivan was very helpful when there were a couple of issues

Satisfied

N/A

It was awesome.

Everyone I encountered there was friendly and helpful. My sales guy Kevin Robinson was great. He made the process easy and was knowledgeable, informative & thorough. Salvador the finance guy also did a great job helping me get through the finish line. They both provided amazing customer service and made everything go smoothly. Much appreciated experience. Thank you so much!

I normally use a dealership in Kansas and have a great Service Advisor there. Zach White at your dealership was also great; friendly and straight forward, work was completed earlier than expected. Waiting area is larger and more open than the Kansas dealership. Nice to look at a new Z06 instead of a wall of vending machines.

Everyone was top notch and helpful 👍

my sales rep was fantastic was vary informative answered all question about the new vet.would recommend him to anyone. keep up the good work.

I was on time for my service appointment and Cody took my car in with no delay. One hour later, I had a full diagnostic and oil change. This was my first service since I purchased my car and I was really happy with the fact that it was free.

Great sales department

Boone Setak in the service department is exceptional!

I needed an oil change and a damaged tire replaced. They got me in and out in an hour and a half.

Excellent service. Everybody in there was super polite and nice.

John Posey is a fantastic service representative. He kept me informed about the length of time it would take service. Thanks John for getting me in and out so quickly.

The experience with cable dahmer service department was good. I was helped right away. There was no pressure to add extra work, buy it was informed of issues. Everyone was nice.

Grrrreat

Very Good !!

This rating would have been higher, but this is the 2nd time when I had my oil changed, the technician did not secure my hood. When driving on the highway upon leaving the dealership, my hood was not properly secured and almost blew up in my windshield. I'm not sure how something like this gets missed!!

Friendly, knowledgeable, and to the point.

Was told about one hour and that is what happened.

Mr. Posey explained about what needed to be done. The cost and how long it would take.

Reasonable waiting time

Friendly and professional

Ken was delightful to work with!

Nate was a pleasure to work with!

Great

Very nice and straight to the point like I like.

Excellent

Ivan did an excellent job getting me in and out with the service I needed. However, sitting in the waiting room, I was dismayed to see they had the TV turned to the very biased TV show, The View. You have Whoopie Goldberg (who I used to admire) giving her unprofessional opinions - she knows nothing of politics - but is using her status for ratings and to influence the liberals to hate our president. Very unamerican. I did ask the employees to change the channel to a neutral game show - and they did.

My service advisor was great and very helpful. But the length of time to complete my repairs seemed way to long. My vehicle was on site for 16 days including weekends, 4 of those were waiting on warranty and parts so really 10 days for working on the repair for what was an estimated 10 hours of labor.

As always, great service, great updates, wonderful customer service!!!! Nice waiting area, updates, as usual, great experience!

Makayla was AWESOME! Highly recommend her!

The young man I dealt with was very professional, and viewed me as an important customer. I do feel the price was somewhat high for an oil change and tire rotation.

Timely turn around. Appointment as scheduled

Boone Serak is exceptionally competent and professional. She was thorough in explaining the process and what services are available. Boone listened and demonstrated understanding of my needs. Thank you for everything.

Service was and is always great at this location! In and out in expedited time! Staff are customer friendly with experience and knowledgeable about service needs. Can’t ask for anything better 🙏!

Thanks!

Fast and friendly experience. First time going to get service done here

Completely satisfied.

Sammy was very welcoming and everyone was kind. They listened to what I had to say and desired and fought to get me the best deal

I had a wonderful experience with Gonzalo.

Very helpful (Boone) and great work on my car.

Not good service advisor was not knowledgeable about car the diagnostic test was high and didn't correct 1 of the problems with the car. Total overall is dissatisfied is a consumer and will be writing a letter to yelp and bbb.

Great, timely service.

your staff was very nice and care about my needs

Made appointment with Parker. Vehicle was gassed up, clean, ready to drive when I arrived. Seamless deal.

Sales associates did not have to talk with me to discuss the inspection and develop a plan. They also quoted me double what other shops in the area quoted me

IT WAS GOOD. FRIENDLY SALESPERSONS. EVERYTHING WENT WELL.

Fast and efficient quality service

I had Boone as a service provider. Absolutely pleased with her services and professionalism. She helped me with everything I needed. The only downfall to the appointment was it being 3 hours for an oil change and a tire rotation. As well as when my car was done my service provider was on break which is bound to happen of course but no one showed up to give me my car for a while. So I ended up packing my 8 month old up in the car to see if someone would come by then and still nothing. I ended up driving off and finally received a call 10 minutes after I left that my car was ready and I could come pick it up. Which was kind of unsettling.

Got done quick

They were efficient and very kind

I have been here a few times now and I definitely recommend this Cable- Dahmer of Kansas City, Chevrolet dealership. This visit was for regular maintenance. Even though the shop was full, the team was helpful, friendly and efficient. They took the time needed to explain the work to be done and options for service. My visit was productive with no upsell pressure, just information. The wait time was reasonable and as communicated at check in. The facility and customer waiting area was clean and comfortable. I don't take this kind of service for granted. It take a team with customer focus as a priority and management that provides the tools they need to deliver it.

Very fast, professional service.

I used the pickup service for my maintenance. Enjoyed working with driver Nick and service advisor Zack at the OP Chevy dealer. Vehicle returned on time with no issues. Process was smooth and easy. A very good experience.

The lack of communication caused me to unnecessarily miss a day of work and have to utilize Uber in addition.

Tech and staff communicated as well as they could and got my car done in a timely matter.

they picked up Chevrolet and returned it ...... with and oil and new tires.

Great service and wonderful staff

We were scheduled for 11:30 service which was just an oil change and arrived early. We were signed in at 10:59 and was told 45 minutes to an hour. It was 1:16 when I received are service video. I would suggest not making appointments around lunch time.

N/A

I scheduled appointment a week in advance and asked to reserve a loaner. Checked in on time and no loaner. It was snowing so they refused a courtesy ride until conditions improved. I agreed to wait an hour. I waited 2 hours. Courtesy driver was out giving another a ride since she was only 6 miles away - I was 15 miles. I just asked status of my car. They had not yet touched it. I asked for car back and left to schedule at another dealership. I will try this dealer one more time.

Customer service we're informing,nice, helpful, followed up on after Care for my car

Dominic explained my services and kept me informed of when my vehicle would be ready with a friendly and professional manner.

Great experience from start to finish

PJ was excellent in assisting me with my purchase

Very good service. well satisfied.

Dominic was great!

I have had the pleasure of working a couple times with Boone and she is awesome. She has gone above and beyond to make sure I have been informed of all my options and I know exactly what is going on. She is extremely knowledgeable and patient when explaining anything to me. What a great asset she is for your company!

Excellent service

Had appointment for Tuesday December 2nd they told me to bring the car in by 7:00 only for the car to sit 4 days before even being looked at. I would call and ask about my car he wouldnstate it hadn't been assigned to a technician and to give him a couple hours and he would have more information. Only for to hear nothing back. I called the next day he stated I could come get the car and try again next week, which was very rude, being the car had already sat for 3 days there waiting. Very poor communication from Cody. 3 days into waiting he sent me a text message telling me that he could reserve me a.rental car from hertz but i would be responsible to cover the rental. This dealership will never have the opportunity to services my vehicle or will be able to provide me any services Cody Barnett has giving me the worse experience ever. Very sarcastic in the way he talked to me and belittled me

I use the pickup service and couldn't be happier - they pick up my car and take it in for service and bring it back to me. I get texts regarding the progress and even get a video of my car being worked on . Big Thanks to Cable Dahmer and their whole service department!

Good job Good team Great experience

They process was smooth and easy. Lovely customer service.

Quick friendly service

Great as usual!

They did great job my dealer Gonzalo Abanes was a great salesman that we were lucky to have gotten. He hustled to get the vehicle I wanted from another location. The vehicle was very clean. He was very courteous. He allowed us time to make our decision. I would choose him again when I trade, he deserve a pay raise and employ of the year

Got an oil change but also talked with service manager about a few past issues I've had. It was a good conversation, he fully explained why it was done the way it was done and I appreciated the honesty. The service advisor also informed me on what to expect on my next service. I appreciate that

John Posey was awesome, he assisted me with everything I needed. He got me in and out because I had to make my son’s basketball game! He was very friendly, excellent customer service skills!

Started out buying a truck for my husband. Working with George and Rashan was so great I ended up buying a new trailblazer for myself. Both George and Rashan were very professional and pleasant. Hats off to the two of them. I have and will continue to refer and recommend both Rashan and George along with the dealership to those looking to purchase a vehicle. My husband and I are very happy with our experience at Cable Dahmer and look to return when in need again.

I am sold on Cable-Dahmer. I called at 8:00 on a Saturday morning to make an appointment to get the oil changed in my 2024 Chevrolet Silverado 2500. They got me in at 9:30 the same day. I was expecting to have to wait a week to get in. Unbelievable and much appreciated. I will definitely use them again.

Kyle Kitzsteiner does a great job getting our vehicles in and out the door quickly and efficiently... he does a good job of listening to any issues then promptly scans for codes and directs his technicians as to what needs to happen. Thank you for this great service!

Quick and easy

Took my car to Cabel Dahmer for the normal service was completed in a timely manner of about 45 minutes, which is great and I was on my way home

We love working with cable daumer. They are great. Very fast and efficient. Very friendly and so easy to navigate the Web site. All completed without leaving home.

I had the best sales experience with Reagan.She was a joy to work with! Answered all my questions I had and was very informative about the car.Would definitely her to other people looking to buy a car there.

Great as usual

Wasn’t expecting to buy but ended up trading in my truck and buying a new one since on the first visit. Gonzalo made everything really easy.

Excellent service from Zachary and the finance woman who assisted us with some questions related to additional warranties. This was our very first experience with this dealership and Chevrolet in general and it was a great experience.

I definitely didn’t appreciate the service tech not filling tire pressure evenly and had to drive back for this to be fixed. Plus, a service rep yelled at me to move my car out of service lane after tire pressure corrected because, I was drying off my car that wasn’t after being washed by service department? Which I told the young man after he yelled at me your Customer in cable dahmer Chevrolet dealership service garage!!

Pick and drop off was great. But now my tire monitor sensor is off. I’ve reached out but haven’t heard anything back

The constant upsell of different services is too much. I come for an oil change. I'm hearing recommendations before and after. It's too much. Let a customer ask for it not cram it down there throats.

Good experience!

John Posey was friendly, communicated everything clearly, and kept me updated the whole time I waited in the lounge. Service was quicker than expected, and the lounge/restroom was very clean. The TV in the lounge was maybe a little bit loud, but overall had an excellent experience - thank you!

Everyone that was involved in me getting my new vehicle was very pleasant and easy to work with and they got me what I wanted and all the paperwork and everything went quickly. I would recommend cable Dahmer to anyone.

Good service, however I've noticed there's no new sticker stating when to get the next oil change..?

The rep was great, she walked me through the process but I didn’t get an accurate multipoint list, which is why I brought the vehicle there.

The service consultants are very good at explaining what needs to be done and the cost it would be to complete the work.

Best service experience ever. Thank you Kyle.

.

We had a great experience with Chris B. buying our 2026 Traverse Z71. He was friendly and knowledgeable about the car. He made buying the car easy. Rashawn was also so friendly and knowledgeable about the financing. We appreciate both of their professional and ability to answer all our questions.

.

All good except for lengthy wait for an oil change

Very easy to work with and was able to find the perfect truck I wanted

Dominic Bausby does a great job every time I come in. He keeps me updated on my service while I am there waiting as well as future services that I will be needing so I can prepare for them in my busy schedule. He is always honest, helpful and just a nice guy to deal with.

Great service as always. Service advisor John Posey knows my vehicle and offers great service.

Completed what was promised on time

Jacob did great job taking care of us from initial meeting to delivery

Friendly staff… informed .. like the updates on maintenance progress and video of assessment

Great sales staff

I am very happy with the sales department. The finance department not sure about. I have not financed a vehicle in 30 years. I left the dealership without any paperwork. I have no idea what my interest rate is or when I am getting paperwork.

I don't know why your cable connect drivers have to connect their phones to my vehicle

There was a scheduling issue so they were very busy but makyla was so kind and helpful and we really appreciated all she did for us!!

It was

Tyson and Kevin were very helpful and accommodating. The process was seamless. I would recommend cable Dahmer kc if you’re looking for a vehicle.

Easy to schedule, nice area to wait, fast and efficient.

Great service, timely fix.

Part of my interactions with Service is trust. When you say that I need two big fixes for over $800 each, I need to trust you guys. John Posey helps me here.

Quick and clean!

Overall very satisfied with the service of my most recent purchase..

Easy scheduling and friendly staff. They give recommendations of upcoming service needs but they are not pushy.

I specifically stated I needed my car back by 3 because I had to pick up my child from school…no one called or reached out…I called at 307 and was told oh sorry where backed up…they didn’t get my car to me till 350

Friendly Staff. My first time receiving the text status on my vehicle, with a video attached. I like that.

excellent, professional service

I dropped off my vehicle early for a 9:30 appointment, so I could run some errands with my wife. The staff didnt mind or hesitate on our early arrival. With previous experiences at other dealerships you were treated like an Inconvenience. I’ve never felt that way at Cable. We even had the service completed before our appointment at 9:30! Job well done!

They took good care of me. They were very through with the job.

It was great. Everyone was very helpful and accommodating.

N/A

Mikayla is awesome and always gets us taken care of in a hurry!

Communication was great. I talked with 4 people before I arrived at the dealership. They understood what I wanted and knew I was making a bit of a trip to get there. The vehicle I wanted was detailed and ready when i got there.

Excellent friendly service

Good service

Rickey was very pleasant to work with.

Great service! In and out quickly guided by my great service advisor Mikayla Timmons. She’s an awesome advisor!

Great

I have a good experience

I went in for an oil change and the work was completed in under an hour and my service advisor was very knowledgeable and kept me informed of progress. I feel like a valued customer every time I get service at Cable Dahmer.

It was great

Cody had me in & out Quickly even though I was a half hour early. Great!

Service was excellent. But the waiting room was a little cold little outdated.

I was in and out quickly with no hassle or BS.

People were all courteous and friendly. My truck has many crazy issues which never show up when I take it to dealership. Examples: does a trailer light check when no trailer is hooked up, engine light comes on sometimes, climate control set on same temperature for driver and passenger has heat blowing on passenger side air conditioning on drivers side. Lots of crazy stuff but never throws a code for them to read. If it sits for a week battery usually goes dead but not always. I love the truck but very frustrating. Never had any issues with my other Chevy trucks

It has always been easy to get my car serviced. However 1 thing that needs to be addressed. I am not small and therefore I do not fit in just any loaner vehicle. As a matter of fact the blazer that I own is almost to small for me to fit in. Loaner cars should be equal to or greater than the car being serviced. I understand there are limited loaners but sticking me in a Malibu is like prying grape ape into a sardines can. Just one little glitch in the matrix for me. Thanks

Took two hours to change oil

Excellent service

A battery was supposed to be replaced under warranty two weeks ago while we determined if we wanted to do other repairs. My husband called Friday to let them know I would be picking my car up. I showed up and was approached by two members of sales to try to get me to trade my car in there. I said I was willing to take a look, but needed to make an 11:00 appointment. I was told to meet Jeff outside. When I did he was jump starting my battery. It had not only not been replaced, no one was planning on telling me. This is just one incident in the long line of incidents that have been sorely disappointing with your service department.

Tyson and Reagan really went out of their way to take care of my when purchasing my new truck

Friendly and maintenance was completed as promised.

Mr. Kevin robinson from the dealership on 103rd Street was the best he made us understand the steps he made our process smooth i recommend him to anyone he have a great customer service he explained everything to us down too the different warranty we can get

Cody was my Technician and he was very helpful.

Always the best experience. John Posey and his associates pay attention to every detail. Answer all my questions. They don’t rush through the visit, you feel like you are the only customer on-site even on a day they are swamped.

i was pleased with the interaction

The experience was okay.

Very good

Your customer service sucks

Very quick

Fast service for my oil change. Friendly service workers

Very smooth process, Dominic was great to work with.

The Service Advisor, Ben was great, very personable and informative about what was going on with the status of my vehicle and the work was completed faster than promised.

Paulo was great, the finance guy was great, and another young man a manager I think, solved a problem we had. Thanks to all.

My experience was fantastic charles carter at cable dahmer cadillac and dalton the manager at chevrolet was excellent with their customer service? They helped by providing me with the service and needs that I needed. I will gladly.recommend them to my friends and family

Good experience, fast and I like the video of vehicle being repaired and informative process that verification process.

The experience was probably one of the best I have had. My salesperson was responsive and helpful. I'm glad I had her.

Wonderful

Was done in a timely fashion & the people were all nice and easy to deal with.

Was just what I expected. Friendly and fast

Went in for an oil change and got a new water pump. I’m pleased they examine everything and replace it by the end of the day.

I had my new traverse serviced for the first time. Everything was handled professionally, and I really liked the video that came along with their service.

Excellent service a communication!

Professional Staff. Clean waiting area.

Good service, very helpful. Need to fix the coffee machine, every time I come in it's broken, and it's cold in the waiting area.

I didn't have the things done they suggested as I only drive my car once a week and it sets in the garage all the time.

Quick and honest service. Good customer service

Came for an oil change on my Corvette. Was happy when I called to be able to still get an appointment the following day. When I arrived, they said there was a little bit of a wait, but it should be done in about an hour 20 min. I got comfortable in the waiting room, and in only about 10-15 min received a video of the inspection, and another 15-20 min my car was done. Ended up being far faster than I was told it would be. Everybody was very professional and efficient.

Chris was our sales rep. He was very kind and definitely had my best interest at heart. We will definitely be returning to do business with him.

Always and outstanding experience

get out fast

I appreciated the no-nonsense approach that both Kevin and the finance team took. Top notch experience. Also love my new Silverado.

Great customer service

John Posey provided excellent customer service including the use of a loaner vehicle. Technician Gomez informed about the repairs to my 2017 Colorado including a video and explanation of the repairs. My vehicle was ready earlier than I expected. Cable-Dahmer had done all my service and repairs since I bought the truck from the dealership. Always a job well done!

Sammy was great to work with!

👍

Good experience. Service writer John Posey listened to my needs for my 2011 Equinox and fixed it. Good job I not have asked for better.

It was done all in one day..it was fixed and I can get back rolling

It was quick.

10/10 experience. Highly recommend

John Posey deserves the Nobel Prize for customer service. He took it in stride when my key remote turned out to be lost in the street at my mailbox. He honored pictures of coupons I forgot to bring. And he arranged for our trailblazer to be dropped off instead of making us come back and pick it up. Never acted flustered. Went out of his way to make the whole service appointment effortless for us. Give this guy a bonus!!!

I was pleasantly surprised by how quickly my service was completed. The staff was friendly and didn’t try to pressure me into extra services.

courteous and informative

Cento did great

Came and got oil changed in and out in no time at all

John Posey is the best, will always come back to him.

Excellent job everyone! I can tell the leadership cares about the client. EVERY step was perfect! Thank you again for the best buying experience of my life!

Drove in to shop Saturday mid morning with no appointment. Ivan quickly assisted, great communication and honest about wait time but said they would get to it. Through the wait time and through diagnostic he provided updates about issue and timing. Able to diagnose, fix and test. No issues since completed.

I have been working with Reagan for a year to fine the right vehicle for me at the right price. She is a pleasure to work with. When it comes to professionalism she set the standard. When it comes time to purchase another vehicle she is one i will contact. .

Very fast oil change. Very friendly staff.

Very smooth and honest transaction.

Very good

Boone and John are fabulous; I have always had a great experience with the service department at the103rd st store. I have been a customer for over 20 years.

John provides excellent service to his customers, and will always give you the honest assessment on services needs.

It was convenient. And even with the winter storm work was completed quickly

Did a great job and fast

A friendly atmosphere.

Smooth

We had a great experience purchasing our 2026 Tahoe Z71 from Cable Dahmer. From the moment we walked in, the whole process felt straightforward and low pressure. We never felt rushed or pushed into anything, which we really appreciated. The best part was being allowed to have an extended test drive and being able to take the Tahoe to an appointment to get a real life, low pressure vibe on the vehicle. Our salesperson took the time to answer all of our questions about the Z71 package, tech features, and options, and made sure we were comfortable with everything before moving forward. The financing process was smooth and clearly explained, and there were no surprise fees or last-minute changes.

Jeff was great

Dominic Bausby and the service technicians worked diligently and efficiently to get my vehicle serviced as quickly as possible.

Everything went great

good experiance and adjusted my air sencors when i asked

Excellent customer service. Friendly and thorough in their service. I highly recommend.

Fast and easy

Excellent working with Yacento Scott

Everything went perfect and very timely

NA

Very please with the work that been done on my car.

Excellent service

Excellent work every time I bring my car in.

Zack White does an excellent job of coordinating the work for the car. Thanks

Everyone was polite and patient all while the place was very busy. Great place to do business.

Excellent and fast service. John is great to work with.

Fast and easy

Great service, excellent service advisors!

I was prepared for a better deal.

Everyone made the car-buying process very smooth, easy, stress-free. Clean and respectful environment.

Dropped of my car for oil change, tire rotation and alignment. They kept me informed with the progress and called when the service was complete. Total time was just a few hours.

Reagan took great care of us. She was polite, kind and listened to us.

My advisor was good but when they are off for a day that shouldn’t cease any and all updates on my vehicle. How is this not a queue system. Turns out my car was done and ready but I had to wait another entire day for them to check on it.

Makayla was an excellent service advisor

Mia did an amazing job . She good at being attentive to her customers and was a great source of knowledge throughout the process

Took vehicle in for winter checkup, had a bad battery that needed to be replaced. Although not happy about costs, Dominic B helped with ways to get it paid for.

10/10

I was lied to and details of my experience is being sent to GM via a letter.

I have been taking vehicles there for 20 years. I often get a loaner car- which I appreciate. This time the loaner was very dirty inside and out. There were food crumbs everywhere and just generally dirty. The second issue I have is with the link to view/accept service. The link only had a $ amount of the service. It had no breakdown of the various items being repaired or breakdown of the parts and labor. It seems as though you could provide the same printout given at payment when you are at the dealership.

Cody did a great job and quicker than I thought

Makayl is awesome every time!!

John always is friendly and the service always gets the work done in a timely manner. Would recommend 10/10.

It was amazing ! From pickup to delivery!

John Posey and his team are fantastic! Thank you for your great work!

First rate all the way. I appreciated the courtesy pickup. You kept me informed throughout the entire process, from my car arriving at the dealership, to the service tech 'Sam' video, thru the repairs, and communication that my car was ready and the courtesy team was on its way, bringing my car home. Excellent job everyone. Thank you so much!!

My car was finished but I waited for my car for about 45 minutes so I could go home. Almost in tears, I hit my fist on the counter and said "I want to go home now!". Again I yelled "I am tired and I want to go home now!". At this point Zackery said he would see if they had a loaner I could use. You see they lost my keys and someone finally found them while Zackery was trying to find me a loaner. I had an appointment on Monday morning at Hendricks but because I was treated badly I called Cable Dahmer and they looked at my car Monday afternoon only to have this happen.

Great experience!

Reagan was great.

Your service people are great: friendly, courteous, efficient and professional. My battery replacement was done in less than an hour.

Ben was very helpful and kept me informed along the way.

Service advisors very friendly and professional

They provided frequent status updates and let me know when things were ready.

Very good

Everyone was very helpful.

The service was great. Your automated system for scheduling work is terrible. There is always an issue. Go back to having real humans on the phone to help you.

Fast and good pr

the staff is always friendly and helpful, and my car was done before the time promised

They adjusted my appointment time to meet my needs. They took my car in immediately and completed it quickly. I received a video. The service was wonderful. Cody smiled nicely and was very accommodating. Other employees I worked with before greeted me. It’s a very user-friendly experience.

My salesperson, Reagan, was wonderful! But a bit too much haggling over financing for my taste, made the experience take longer than it needed to be.

It was great

Knowledgeable and very service oriented.

I received great customer service at all levels from check-in to check-out.

“Great experience from Parker all the way through the finance department! The whole team made the process smooth and easy. We ended up buying two cars over the weekend and couldn’t be happier. We would definitely come back and recommend this dealership to others.”

I came in to have a check engine light issue serviced. My service advisor was Dominic Bausby. I greatly appreciate his efforts in getting my issue resolved, and ensuring the work was covered by the extended warranty. I had to come in two different times to get check engine light issues resolved, and both times Dominic was courteous and kept me informed of progress. He also helped me get a loaner vehicle both times so I was able to have transportation. Great job Dominic!

When making appt I stated I am still Having issues with my radio but when I arrived do the appt I was told Only couple of electronics people working so wouldn’t be able to look at the radio until later in the day. I live 30 mins away so now have to make another appt to drive back to dealership. I’ll probably just go to different dealership.